Frequently Asked Questions
PetOCare FAQ
PetOCare offers a selection of smart feeders, activity monitors, treat dispensers, and health tracking collars. Each device uses AI algorithms to personalize schedules, portion sizes, and notifications based on your pet’s behavior patterns.
The smart feeder dispenses precise portions at scheduled times or on demand via the PetOCare app. It uses portion control algorithms that adjust feeding amounts based on your pet’s weight, age, and activity level to help maintain a balanced diet.
Yes. PetOCare’s activity tracker streams real-time data to the mobile app, showing steps, rest periods, and playtime. You’ll receive alerts if unusual inactivity or excessive energy levels are detected.
We provide email support, live chat during business hours, and an online knowledge base with setup guides, troubleshooting tips, and FAQs to help you get the most from your devices.
Absolutely. Each device comes with step-by-step instructions and a quick-start video tutorial. The PetOCare app guides you through initial pairing and customization in under five minutes.
PetOCare operates from The Taj Mahal Palace, Apollo Bunder Road, Colaba, Mumbai, Maharashtra 400001, India. Our support team serves customers across the country.